the Membo Noticeboard Story

Membo Noticeboard was created by Anne-Louise and Mark Underwood

Video story created by LifeTec Australia as part of a project funded by the Dementia and Aged Service Fund

Our Story

Like so many great ideas, Membo came about from our personal experience with an issue that many of us face.

The challenge was how to look after Anne-Louise’s elderly mother amidst the onset of Alzheimer’s Dementia and her progressive memory loss.

There was a significant threat to her independence, and we struggled with increasing levels of carer overwhelm as a result of constant phone calls, increasing responsibilites, and our concerns for her well-being.

We have a background in Medical Administration Software & Services Development, with the common elements in our systems being communication, connecting and servicing people.

It wasn’t a huge step to consider creating something that would help us to manage our own situation.

Membo proved so successful that now we provide vital support for people living with a range of conditions and disabilities including Acquired Brain Injury, Parkinson’s Dementia including Younger Onset, ADHD and complex physical disabilities.

Our Vision for Membo


Our solution had to be simple. The Noticeboard needed to be constantly on display without the need to touch it. It needed to be simple in layout and format.


The Noticeboard needed to provide not just daily appointment information, but also the answers to constantly worrying, and frequently changing questions.


We needed to be able to include others involved in her care in the effecftive communication and exchange of up-to-date information.

Remote access

We needed to be able to update information without the need to physically go over to her home so that we could provide the same level of support even when we weren’t there, at the same time, reducing some of the load on us.

Our Approach

At the heart of all decisions in relation to Membo Noticeboard are 1. creating a system that is easy for everyone to use, irrespective of technical proficiency, and 2. creating a system that does the job for which it was designed, and does it well.

It can be difficult to resist the temptation to add functionality – just because you can, and of course with software, virtually everything is possible!

Our approach has always been to adopt only enhancements that increase the value and usability for our end users – whether that be the person who lives with the disability, a Family member or Carer, or a member of the Support Team.


“As you know, I’m in Melbourne and dad lives in Brisbane. After he had an accident and I visited him in Brisbane, my concern was how was he going to cope when I got home.  We had been working with dad’s pocket diary and a whiteboard, but that wasn’t helping me to know what was going on and whether he was getting the help he needed.  I have found the Noticeboard really beneficial because I can now keep track. It’s been a real life saver, and an absolute relief to be able to know what’s going on.”

Kerry Upham, Daughter

The Noticeboard has made a real difference in managing a complex and challenging support plan. With up to 12 support workers providing care support 24/7 the App has enabled his whole support team to connect on another level to meet his needs.

Lisa Fitzpatrick, Friend

“We are loving the ability for therapists to input their notes so kids and I are updated, and it enables easy multi-disciplinary approach. Well done Anne-Louise, congratulations! As you know I’m a raving fan having had personal experience using Membo Noticeboard to support family. A brilliant product to also help support those living with acquired brain injuries.”

Julia McCarthy, Family Member

Contact us today for more information